"Hi! When Will My Order Arrive?"
Hi! Your parcel will generally arrive within 1-3 business days of your order being placed, but please allow an extra day for rural addresses, and over public holidays.
If you're needing something super speedily, we also offer overnight delivery; just select the 'Next-Day Delivery' option at checkout.
"Where Are You Based?"
Why, we thought you'd never ask! (I know, I know. We crack ourselves up amongst the clothes!)
Sunny Whakatāne, New Zealand ☀️
"What Happens If I Don't Like My Order/It Doesn't Fit/Etc.?"
You're absolutely welcome to return it!
It's really important to us that you're happy with your purchase, so we'll gladly issue a full store credit for any items - excluding jewellery, lingerie or swimwear - which may not be suitable. Take a peek at our Returns Policy for further details.
"Do You Buy Plus Size Secondhand Clothing? I Have A HEAP Of Stuff..."
You do?! (We're making heart-eyes!) Check out our Closet Clear-Out Kit service for information on how we think we can help!
"How Can I Get In Contact?"
"I Don't Seem To Have Received A Reply..."
Pretty please check your 'Junk' or 'Spam' e-mail folders. We promise, we'd never ignore you, so if you don't appear to have heard back from us - have a peek in there!