"Hi! When Will My Order Arrive?"
Hi! Your parcel will be delivered via New Zealand Post, and will arrive within 1-3 business days of your order being placed.
If you're needing something super speedily, we also offer overnight delivery; just select the 'Next-Day Delivery' option at checkout.
"Where Are You Based?"
In sunny Whakatāne, New Zealand.
"What Happens If I Don't Like My Order/It Doesn't Fit/Etc.?"
You're absolutely welcome to return it!
It's really important to us that you're happy with your purchase, so we'll gladly issue a full store credit for any items - excluding lingerie or swimwear - which may not be suitable. Take a peek at our Returns Policy for further details.
"Do You Buy Secondhand Clothing? I Have A HEAP Of Stuff..."
Not at this stage (sorry!).
We try to keep our prices as affordable as possible, and what we've found is that by the time we've bought, laundered, photographed and then listed your pieces (lovely as they are!)... well, it just doesn't work out to be particularly economical. Especially if we're paying $25 for an item which, realistically, we may only sell for $20.
We'd be more than happy to steer you in the direction of some excellent Facebook groups to sell in, though. Sing out if you'd like any recommendations!